We love fast shipping.

That's why we aim to ship within 24 hours of your order. All orders received before 12.00PM (AEST) on business days are shipped the same day (from our Melbourne warehouse). Any orders received outside these times will be shipped the following business day. If your order contains pre-order items, then your order will be held until all items in the order are available for shipping. Please note the below shipping timeframes are only estimations, and actual shipping timeframes may vary. Please note all prices are in AUD.

AUSTRALIAN SHIPPING 

  • AU Standard Shipping: $9.95, 2-7 business days
  • AU Express Shipping: $12.95, 1-3 business days
  • FREE Standard Shipping on ALL Australian orders over $100

MELBOURNE PICKUP

Pickup from our Melbourne (Moorabbin) Warehouse. Please note the following:

  • Pickup is Free
  • Pickup hours are between 9am - 5pm, Monday - Friday (excluding public holidays)
  • Please pick up only once you have received the pick up confirmation email.
  • If you need your order urgently, we'd be more than happy to help, but please email us ahead of time so we can assist!

NEW ZEALAND SHIPPING

  • NZ Standard Shipping: $14.95, 7-10 business days
  • NZ Express Shipping: $19.95, 2-4 business days
  • FREE Shipping on all NZ orders over $120 (AUD)

INTERNATIONAL SHIPPING

  • International Standard Shipping (Excluding New Zealand): $14.95, 10-30 business days
  • International Express Shipping (Excluding New Zealand): $24.95, 3-7 business days
  • FREE Shipping on all International orders over $150 (AUD)

Shipping timeframes are estimations only, and parcels going to Western Australia, rural and remote addresses may take slightly longer.

Tracking information is included with your shipment confirmation email. Whilst customers will be contacted if there are any delays in the dispatch of orders, any shipping delays are unfortunately out of our control. Designer Kidz cannot be held responsible for late deliveries or loss and/or damage relating to deliveries.

For international orders, please take into account your countries' customs and laws which can cause minor delays. As each country has different laws and taxes, we cannot take responsibility for any potential taxes or duty that are applied. Any customs or import duties are charged once the parcel reaches its destination country. These fees are not included in our ordering process and payment for import charges or duties is the sole responsibility of the customer.